To submit a claim for the LG Second Year Promise program please complete the form below. The LG Second Year Promise program coverage begins on the first day of the 13th month of device ownership.

Before submitting your claim, please review your shipping address and make any necessary changes. If you need further assistance, you can reach our Second Year Promise Customer Support Team 7-days a week 7:00am to midnight CST by calling (888) 336-1626 or by emailing