Register Your Details - LG Canada Second Year Promise

To register for the LG Second Year Promise program please complete the form below. Please follow the instructions on the form carefully to ensure that your registration is processed accurately and without delay.

To be eligible for the LG Second Year Promise program you must register your LG device within the first 90 days of purchase.

Carrier*

Purchase Date*

IMEI/MEID#*

Your IMEI/MEID# can be found on the product box near the UPC code. It can also be found on your device by going into Settings > About Phone > Status. Please do not include any spaces or dashes when inputting your information.

Receipt of Purchase*

Select Image

Please upload a picture of your store receipt that shows the store where you purchased your LG device, the purchase price, the purchase date and the IMEI number of your device (if applicable).

JPEG, PDF or PNG format only, maximum file size 15MB.

IMEI/MEID Upload*

Select Image

Please upload your IMEI/MEID number. Your IMEI/MEID should be a 14 or 15-digit number depending on your carrier with no spaces or special characters.

You can find your IMEI number by dialing *#06# on your new LG phone or by navigating to Settings > About Phone > Status. Alternatively, you can find it on your new device’s box.

Simply screenshot your IMEI or take a photo and upload the image.

Please check to confirm you have fully read and accept the Terms & Conditions of this program. *

Please select your device*

First Name*

Last Name*

Mobile Number*

Area Code*

Mobile Number*

Is this Mobile Number part of a family plan?*

We will keep you updated on the status of your registration via SMS. Please check to opt-in.

Address 1*

Address 2

City*

Province*

Postal Code*

Email Address*

I want to receive commercial electronic messages from LG Electronics Canada, Inc. concerning marketing, promotional and/or sales initiatives that may include email or other means of electronic communication. I understand that I can unsubscribe at any time. Personal information provided may be collected, used and disclosed in accordance with our Privacy Policy.
LG Electronics Canada, Inc. – 20 Norelco Drive, North York, Ontario M9L 2X6, Canada. www.lg.com/ca_en

If you need further assistance, you can reach LG Customer Support Monday through Friday, 7:00am - 7:00pm EST by calling (888) 336-1626 or by emailing support@LGExtendedWarranty.ca for further assistance.

LG SECOND YEAR PROMISE CUSTOMER SURVEY

Which of the following statements best describes the impact the LG Second Year Promise program had on your purchase decision?

How much will the LG Second Year Promise program influence you to buy another LG smartphone in the future?

Has the LG Second Year Promise program improved your trust in LG smartphones?

Where did you hear about the LG Second Year Promise program?